Customer care center representatives handle customer service duties for a company, which can include finding products, answering questions and solving problems.
A customer care center representative is the liaison between a company and its customers, handling customer inquiries, problems, complaints and other issues to ensure customer satisfaction. A customer care center representative may work in a retail or office setting. Representatives communicate with customers through e-mail or postal mail, as well as on the phone or in person.
|Course Name||Customer Care Executive|
|Level of Study||Certificate|